Q & A

Refund of monies paid for rental and services will be made under the following circumstances:

  1. If, on the day that the rental is scheduled to begin, the property is unfit for habitation and no equivalent substitute can be obtained, or the property is not reachable by the usual means of transportation, or access to the property by visitors has been prohibited by authorities; or
  2. The vacation rental is re-booked for the same time period and at the same rate of initial booking. If a portion of the rental time is re-booked, a pro-rata refund will be made. All refunds, whether in whole or pro-rata, will be subject to the deduction equal to 15% of deposit(s) paid.

If there is a problem with the cabin that you reserved we will attempt to put it in working order as soon as possible. Notify the office as soon as possible if a problem exists so that your stay will not be interrupted. In the event repairs must be made during your visit you give us permission to enter the property to make such repairs. We will attempt to make your stay as comfortable as we possibly can. However, please understand that many repair companies are closed weekends and holidays therefore it might take longer than anticipated to make such repairs.

We offer different seasonal rates based on the time of year. If you would like more specific information on our rates please contact us or subscribe to our newsletter for updates about special offers and coupons.

We are located a few minutes from Gatlinburg, Pigeon Forge, Newport, and Sevierville. All are home to numerous shows, restaurants, local shops, and other attractions. The Dollywood Theme Park is also located near the cabin with numerous rides and fun events. We are right on the outskirts of the Great Smoky Mountains National Park which contains numerous hiking trails and outdoor activities. With so many things to do in the area, you’ll be sure to find something for everyone!

We maintain a strict no-pets policy at our cabin. We apologize for any inconvenience this may cause.

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